Shipping & Refunds
Shipping to Canada and continental US only. Free shipping in Canada for orders $55 and over. Orders received prior to 11:30am EDT/EST will usually be shipped same day except on weekends and holidays. Orders received after 11:30am will ship next day. We use Canada Post.
Delivery times in Canada are 3-10 business days. For US orders delivery can take 20 days.
NOTE FOR WINTER WEATHER
We are experiencing issues shipping to the more remote addresses because of freezing. We do take extra precautions for delivery by double thermal wrapping the product. This provides some protection but if Canada Post leaves out in the cold in transit for a prolonged period it will freeze and either pops the cork and/or breaks the bottle. Canada Post will not compensate us for the product, only the shipping. We will contact you if you are in one of these areas prior to fulfilling the order to provide you options. If you package has been damaged contact firstname.lastname@example.org.